hulu plus

When and if it buffers. It always skips ahead a few minutes or just goes to the end. Please fix. 

 

Question Info


Last updated July 4, 2018 Views 21 Applies to:

I get the same problem once in a while. The worst problem is still the stutter when I watch Hulu...

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I'm having issues with skipping ahead also. The top of the video will show "loading" briefly once or twice then jump ahead 5 minutes or so. I also get stuttering sometimes.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there folks,

When you have Hulu Plus open, you should be able to say "Xbox, Help" and you'll bring up some different help options for that app. One of the options is Error Troubleshooting which will give you some detailed steps on these 3 suggestions:

  1. Test your Network Connection - You may also want to try the steps in our Low Streaming Quality Troubleshooter
  2. Powercycle your Network
  3. Uninstall the App


Please let us know how that goes and we'll work from there.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I reported this problem to Hulu and they don't really seem interested in recognizing it. The same issue happens on PS4 as well.

I've been keeping them updated with my ticket and i'm posting this thread to them as well, hopefully they can start looking into this.  Some nights i don't get the buffer, but i get the skip almost as if their trying to inject a commercial but the commercial fails so they skip ahead for the 30-45 seconds that was to be the break.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.