How to start NHL 16 on Xbox One


I can't start NHL 16 on my Xbox One. The game was bought on a DVD 1 year ago. I played it sometimes. I have also bought 1 month EA-access  subscription about month ago, and now I can't even start the game - i get a message like I need to refresh one of my subscribes like XBox Gold or EA Access. And error code 0x803f800b.

The EA subscription is cancelled on my web page at

So the question is - how to play NHL 16 in a single player mode, as i did at 1 year ago?


Question Info

Last updated July 4, 2018 Views 7 Applies to:

Is the disc inserted in your Xbox One console? Let's start with an Uninstall and reinstall to see if that helps eliminate the issue! When you're ready to reinstall, simply insert the disc back in your Xbox One console and let us know if any additional errors pop-up!

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