I can't start NHL 16 on my Xbox One. The game was bought on a DVD 1 year ago. I played it sometimes. I have also bought 1 month EA-access subscription about month ago, and now I can't even start the game - i get a message like I need to refresh one of my subscribes like XBox Gold or EA Access. And error code 0x803f800b.
The EA subscription is cancelled on my web page at http://support.xbox.com.
So the question is - how to play NHL 16 in a single player mode, as i did at 1 year ago?