HOW DO I TURN AUTOMATIC RENEWAL OFF!!!

i dont want the automatic renewal thing to charge my xbox 60$ for another 12month i dont know how to turn it off and it wont let me cancel the payment option please help

 

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Last updated July 4, 2018 Views 515 Applies to:

you have to call support for your region in USA it is 18004MYXBOX and ask for billing, only those in billing can turn it off for you.

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I managed to do it from the Xbox website last week. I had a pre pay 3 month but my account said auto renew was On. Just been flicking through the menu's on xbox.com though & can't seem to find it now :/

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Xbox.com won't seem to let me find it, maybe it's with it being off, found this site hope it helps

benosullivan.co.uk/.../how-to-disable-auto-renew-for-xbox-live

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The only way to turn off auto renewal is by contacting phone support in your region and talking to the billing department. There are two states in the US that have the option to do so online but that is only because those state laws require the option. Everyone else must phone support to disable it. (Not too sure which two states they are but if you live in the US and do not see the option to do so online under your Account Management screen then you are not in one of those states).

 

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prepaid cards do not offer autorenewal

only dashboard memberships and promotional offers do

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