How do I get a refund on a broken game?

I've pre-order PAYDAY 2: CRIMEWAVE EDITION and since day one I've been getting this error "Unable to join game" whenever i tried to join a mission.

I've tried every single day and i keep getting the same error, my NAT is even set to open and i keep getting the same error and honestly i don't really want to care about this *** game anymore and just want my refund so i can spend it on something else that deserve it.


Question Info

Last updated July 4, 2018 Views 4 Applies to:

You would have to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or

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