How do i deblocking parents control???

Dear all,

befort my freind setting the password of  partents control, but now we don`t know the pass word ,so i cant run the games.

please help me ,how can i deblocking that seetting or recover to factory setting??

thanks all.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

You can change your account settings by going to the Xbox dashboard>privacy>account settings.

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Hello alexluhao,

To turn off parenting options of any sort I believe you do need the password, however I'm sure a call to the xbox live support will have you taken care of. If you truly forgot the password, just call up 1-800-4MY-XBOX and they will be sure to help you.

And just something to try, go to Dashboard> Family Settings> and try to turn it off.

I don't use family/parental settings but I think this can set you in the correct path for finding a solution.

Hope this helps!

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Is it a parental password that you have to enter or is it a 4 digit pass code that shows up on the console ?

If its the password you will be to speak to the parent of the email account.

If its the 4 digit console pass code then you will need to contact Xbox support

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