Horde DLC Not Unlocking On Downloaded Season Pass

I purchased the season pass and downloaded it, I called xbox support and the season pass is linked with my account and so is the horde pack however the game isn't recognizing that it is available for use.

 

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Last updated July 3, 2018 Views 0 Applies to:

Same with me. I have been trying since the release to figure out what is going on. Deleted and redownloaded the pass. Reboot system. Clear cache. Nothing. However, my friends all seem to have no issues. Definitely sucks. I am worried if I buy it they will not refund my credits... Have you figured anything out?

No, we seem to be in the exact same boat

That sucks :(

I am on the Epic forum as well. If I get anything from them, I will post it back here. It's a drag when things don't work for you which seemingly work as advertised for others.

Oh thank you, and I agree it's really lame that we didn't get it

This happening to me too, i have the season pass although the Horde command command pack worked for me it doesn't  work for ramms's shadow for me and it doens't recognise that I have the season pass and it says I have to pay 1200msp for Raams's shadow

This issue will be resolved soon.

Previously known as Win7Xbox 360

Absolutely ridiculous.