help

i keep getting the message when trying to add my brother to xbox family gold "can not be assigned to a gold subscription at this time." ? any ideas as to why this keeps happening?

 

Discussion Info


Last updated July 3, 2018 Views 7 Applies to:

well is he on the console or on a separate console...the gamertags have to all be on the same console...then they can be added and moved to another console...

I did my first on on the computer. Then go to the xbox dash and recover tags that may not be on that unit. Add them one at a time. Either that or check to make sure you don't have a restriction on your account such as a child account. It has to be the main adult account that adds them.

This page may help support.xbox.com/.../managing-family-members.aspx  "Managing Gold Family Pack members "