Help with DLC CODES.. (new to xbox one )

Hello everyone,  I am Ashy Dry Skin .   

My question is >>>> I purchased 2 codes for Battlefield 4 (china rising and second assult).  i put codes in and it said my account has THE TOTAL FOR BOTH MAPS IN IT, but Dlc is not downloaded..   When I go to the Expansion Packs and it leads me to CREDIT CARD INFO under billing.... Where can I go to get the packs......PLEASE HELP ME....thanks


Discussion Info

Last updated July 3, 2018 Views 12 Applies to:

Try a hard reset on the Xbox One (hold power button on console for 8 seconds).  I've found for some reason a lot of new DLC installs won't work right until the console is restarted.  After a code is redeemed the expansion packs part won't say buy - it'll say 'install' or 'installed'.  

thank you for the help.....It works now but I might have to call xbox because I purchased 2 DLC for Battlefield and now there is only ONE EXPANSION.......BUT YOUR INFO RESOLVED PROBLEM... THANX

No problem Ashy, the hard reset fixes most problems.