HELP! Profile Corrupt---But only with new games

Just been away for 2 weeks and my son has got a weird problem with the Xbox..
When you play a game thats never been used on our Xbox the Gametag icon is blank,all the Achievements disappear and in System settings/Memory the profile is showing as Corrupt.

But if you turn on the Xbox without a game in OR play a game that we previously played ie:pes11,halo etc the Profile is fine and isnt showing corrupt at all

Basically we cant play any new games as we cant save anything,only the games we prevoiusly played before we went away

thanks

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

The best thing to do in this case would be to delete the profile from the console (make sure to pick Profile Only when prompted) and then do an account recovery .support.xbox.com/.../gamer-profile.aspx

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