Help pls

Finally somehow my problem adding credit card fixed, but there's another one. I can't buy with it on my xbox 360! I got message: "Sorry, there's an issue with your account. To fix this problem, visithttps://account.live.com or choose a different payment method."

what is this now???? i never got this error before. .

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

ok i just purchased 400 Microsoft points which i didn`t need form web to check.

but i cant buy Zune Subscription. and i also cant buy anything through my console.

what can i do fix this?  

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I'd suggest giving Support a call and asking for a billing agent to see if there is an issue with the card support.xbox.com/call-us.

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Its usually an issue with an unverified email from Windows Live support.

Go to that website it directs you to. Does it say your email needs to be verified? If not, you still will want to update/add password reset options.

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