Help Please

I bought my xbox one last year and after I got it I bought Battlefield 4 on the store, I played it and uninstalled it after not having enough storage, now I have a 5TB hardrive but when I went to reinstall BF4 it was not there, it sent me to the xbox store and is making me pay for it again. Why is it doing thing??

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

If you go to Apps and Games

Select Games then go all the way to the right

Under Ready to Install is Battlefield 4 listed there? If so select it and install. If not...

Did you happen to change what region your account belongs to since you uninstalled the game?

If the answer to both of those is no, your best bet is to contact Xbox Support and have them check your account ownership of Battlefield 4.

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Yeah its not there  so I guess I'm gonna have to call them

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Help please. I bought the Quantum Break pack that came with Alan wake and two of its dlc's and have yet to receive them

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^^It's always best to start your own thread instead of posting in someone elses.

In you case you should post here forums.xbox.com/.../2152556.aspx

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