Hey support team! Please help, I am a 14-year old boy, who is very down due t loosing his well spent and deserved allowances only on mostly Microsoft Points. The way I lost all my content and can not re-download it is; So one day about 4 months ago, I was just playing Xbox Live with my best friends like usual. Then, it happened. My Xbox shut down as my Hard Drive Disk had just failed. It is about 5 years old, and 20GB's in size. It corrupted I guess and I had too hook it up to my computer just to format it back to 'FAT32' format. That worked, I now had a hard drive. I did all this within 3 days, and when I went to recover my account so I could obviously re-download all my content. When I recovered my account I think it worked, then I signed in and it said I was banned until 12/31/9999...
I then got so depressed, because I am just a nerdy home-schooled boy. All I have is Xbox Live, I have not one single friend in life, nor anything else to take up my time of the day. Please guys, help me. I need it more then anything. I know 'I can't help anybody after they have been suspended.' yet that is the thing, I have been suspended, to be honest, NO clue why. Unless playing all night and winning online is an offense. Please, I know you will take this serious, as I have lost over 400$ of content, let alone my friends and two year old account.
Really, the minimum I would be yet so gracious for is just my downloadable content returned as it is rightfully mine, and I need to know why I was banned, this is me being honest, I have NO clue why I could have been banned. The most annoying thing is when I contacted 1-800-4MY-XBOX they said they had no reason for my permanent suspension to be placed. Hopefully you may sort this out and take so much stress off my hands.
- Contact info:
My current gamertag: Gears 0f W4r 3
My banned for no reason account: Avenged7x TcT
Sincerly, your confused friend,