HELP!!! Microsoft points problem!

Ok so just now I just went ahead and confirmed buying 500 microsoft points. But than it told me to enter my cvv code after I pressed confirmed. (btw I'm using a registered mastercard prepaid card). I entered my cvv code. And I got redirected to the payment option page... I clicked again on the confirm button using the same card, it shows up Your payment instrument could not be authorized. Please contact your provider, or try a different payment option. I clicked on my paypal with the same card again a few times. I thought I got my points I checked it and it says I still have only 20! So I went ahead and checked my prepaid vanilla mastercard.  transactions. And I see this.

04/28/2012 12:25 PM MSFT *BILLING 

BILL.MS.NET , WA
Reference: SURO3O1FG
150200 Pending POS:Purchase
$1.00
04/28/2012 12:25 PM MSFT *BILLING 

BILL.MS.NET , WA
Reference: SURE4XFLQ
150200 Pending POS:Purchase
$1.00
04/28/2012 12:26 PM MSFT *BILLING 

BILL.MS.NET , WA
Reference: SURNFNEZC
150200 Pending POS:Purchase
$1.00
04/28/2012 12:28 PM PAYPAL 

4029357733 , 
Reference: SUREO1SUD
150200 Pending POS:Purchase
$0.98
04/28/2012 02:53 PM MSFT *BILLING 

BILL.MS.NET , WA
Reference: SURB5SVUF
150200 Pending POS:Purchase
$1.00

I don't get it HELP!!!!

 

Question Info


Last updated July 4, 2018 Views 8 Applies to:

Those are used when they try to authorize a card. They should be refunded in the next 24-48 hours.

Some prepaid cards cannot be used on Live. You may have to go to the website of the card to add billing information before it can be used on the service.

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