Help Microsoft points disappeared

Help I had 2,790 microsoft points and they disappeared. I checked the billing and account management and it says i bought Harry Potter DH2 costing me 2,400. I don't know what happened I never bought that nor do I share and account with anyone.


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Please contact Xbox Customer Support by phone as they should be able to look into your account and see what happened.

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