i believe that my black ops 2 account has been compromised need to speak to ambassador asap
First off, Ambassadors are just gamers like you, signed up to help. There is nothing we can do.
Otherwise, compromised in what way?
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You'll have to contact an Xbox Support Team Member
i would call activion if you think just the black ops account was hacked and not the whole xbox account. if you think its the xbox account call 1-800-4MY-XBOX.