Help me please

Help me please I am very saddened by this confusion will see I amnew to xbox live and purchase a 1500 microsoft points card and buy the map pack annihilation, today but was not aware that version and download a version I had was not and I spent my microsoft points on something that does not work on my game.
so please ask for xbox if I can understand if I could repay my points

 

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Last updated July 4, 2018 Views 3 Applies to:

sorry but there are a lot of ppl having problems as well and i hate to tell you this but most likely microsoft wont care and you wont be refunded anything

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contact billing support via phone

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how i call a billing support a how much cost me

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toll free if you call within your region

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Click the Support link at the top of the page and then the Contact Us link at the top. Make sure the region at the top of the page is set for your region and it will take you to the contact information for your region. It should be a free call.

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how are the phone number if I'm i am

Mexican

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whisper to download the content if you are in mexico you need to create a mexican account

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how

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www.xbox.com/.../Countries

is your https://billing.microsoft.com say mexico or the US?

mexico is a supported region yiour disk must be mexican too

 

if your account says US or any other region then mexico then create a new gamertag for your region and purchase the correct ms points and you can purchase the content

 

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no this is not my problem the problem is in call of duty black ops i buy the english version and for accident i download the espanish version this is my problem and this content not reproduce my game  

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