HELLO

I Just got my code of xbox live gold 1year membership and I can't redeem it !!!! why ?

it says something went wrong please contact blah blah blah !!

I need help !

 

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Last updated July 4, 2018 Views 6 Applies to:

Hi there,

Have you tried entering the code on the console or xbox.com or both? Are you getting the same error both places?

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No I can't neither on pc nor on xbox itself :(

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Please post the exact error message you get (include 8 digit code) when you try on the console.

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there is no 8 digits , it just says on xbox : this code isn't valid ' please enter a valid code

on the internet it says : Something went wrong

Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.

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[quote user="BaysideAce7"]

 let us know by entering the code below at xbox.com/errorhelp so we can investigate.

[/quote]

Then do that. The system told you twice what to do, why wouldn't you do that? Follow the instructions you are given and you won't need to waste your time waiting here for results.

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