HD channels not showing up

I have the HD package with my cable provider, but my Xbox One is only using standard def. Plus the voice commands aren't that great either. What do i need to do?
 

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Last updated July 4, 2018 Views 5 Applies to:

Hi HOOFHHARTED82, can you give us your provider, zip code, and some examples of missing channels?

Also, have you gone to TV settings, the guide, and changed the channel filtering options to see if that impacts anything.

PM on Groove Music, formerly worked on OneGuide, TV, and Game Streaming on Xbox One.

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Im having the opposite problem.  I can't get rid of the HD channels in order to watch SD channels.  my voice command only pulls up the HD version of a channel even though I have it set to show SD channels as well

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Hey Gaul, can you try manually changing to the SD channels with OneGuide. I believe voice commands should then go to the SD instead of HD channel.

PM on Groove Music, formerly worked on OneGuide, TV, and Game Streaming on Xbox One.

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I can only find settings for show all HD and SD channels.  and I am missing most of my lower channels on the guide.  No ABC, NBC, CBS, CW, and FOX

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Found a slight fix my coax was still running to my TV when I disconnected this I got all my SD channels but abc nbc cbs and fox.  recalibrating the Kinect afterwards help with the voice.

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My cable box reset from 1080p to 720p (though I'm sure its possible yours could goto 480i) when I hooked it up to XB1. Check your cable display settings...if it isn't matching your XBOX 1 set it as so.

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