Have season pass, not letting me download free content

i bought the season pass for borderlands 2 some time ago and got pirates booty and campaign carnage no problems. took a long break, go back a couple days ago to download sir hammerlock and dragon keep add ons but not allowing me to have them without paying. description on both says its part of season pass. and even on the previous season pass downloads, says i have them but no longer says they're free. tried redownloading season pass and still no luck. what am i missing?

 

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Last updated July 4, 2018 Views 7 Applies to:

Make sure you're doing it from within the games main menu. You can also re-download the Season Pass in case it was deleted or corrupted.

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i tried from within the game and the marketplace. neither of which worked. re-downloaded the season pass twice and still no luck

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Hi there Mr Andy,

Sorry to hear you're having issues with your Season Pass. Let's see if we can get that sorted, the Tiny Tina dlc is awesome!

I would recommend trying there steps:

  1. Delete your Season Pass
  2. Clear your system Cache - 3 times
  3. Restart your console
  4. Download the Season Pass
  5. Download the DLC from the in-game menu. If you try to download through the marketplace, it will try to charge you.



Please let us know how that goes and we'll work from there. 

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well i didnt even get to try that. i just tried it again yesterday and it randomly decided to work. could just be an issue with my internet connection i suppose

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Great to hear. Glad you're back up and running.

Happy gaming! 

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hello my problem is that i bought dragon ball Xenoverse season pass and just yesterday the first DLC came out but the thing is that after i downloaded it i cant Access it. Im on Xbox One can someone help me out?

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Hey there Nirvana Kizaru!

Since this is an older thread in the Xbox 360 support forums, please post a new thread in the proper Xbox One support forum. That way the community can provide support tailored specifically to you! :)

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