Has anyone tried to play Cars 2 on xbox live?

My kids are trying to play Cars 2 on xbox live but keep getting the message that there is a problem with network or theres a problem with the Disney Server and try later. We are playing in Australia and can play all our other xbox live games online. Just wondering if other people are able to play Cars 2 online or if they are having the same problem. Thanks

 

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Last updated July 4, 2018 Views 118 Applies to:

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I had this problem a while back. It was the Disney servers that were causing issues. A quick way to tell is to try to go online on other games. If that works then it's Disney server related. Can you make it online on other games?

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Thanks for your response. I am able to play other games online and have no problem with xbox live, except for cars 2.  I am playing in Australia, I wonder if there are restrictions playing here.

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I'm in the US and this problem was temporary. This seems like an isolated issue. It's not an Xbox Live problem as it seems to be on the game's side. I would try contacting the software publisher (Disney). Try this: http://disneyinteractivestudios.custhelp.com/

There's a live help option available where you can chat with support.

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Clean your system cache found in storage :)

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Thanks Dom and Chris, but unfortunately still having the same problem. The disney website did not have any information and I cleared the cache and that did not help either. I do not know what else to do. Thanks for your help

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Please can you upload a picture of the error message your getting by attaching it to your post?

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Hi Chris, I was not able to get a pic at the moment but the exact message is: "Unable to communicate with Disney's server. Please check your network connection or try again later."

I am able to play all my other games on xbox live. Thanks

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Greetings, noshy! Have you been able to play Cars 2 at all, or do you consistently receive the error message you posted above? At what point do you encounter this error -- during gameplay or at the game launch? Standing by. :)

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Hi Mr Darcy, sorry to take so long to respond. I can play Cars 2, locally. I start the game and can play locally, but when I go to "World of Cars online" then press "Connect" it then is "Initializing" . It then finally gives the message "Unable to communicate with Disney's server. Please check your network connection or try again later". There is no problem with my internet connection as I am able to login to xbox live, download games and play games online.

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Just looked into this & "World of Cars online" was shut down on Feb 8th 2012 so that will be why you can't connect. This should explain it 

http://worldofcars.go.com/index.html

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