Has anyone had their points stolen from their account..?

I purchased 2100 points to add to my existing 800 points and then went on to purchase a game for 1600 but the following day found that my remaining 1300 had been reduce to just 20..!!!!!  It stated that I had last played a Fifa 2013 game which I don't have.  Can anyone tell me what has happened and how I can get my points back.I had to spend my pocket money to purchase these points - someone has 'hacked' my account...!!!


Question Info

Last updated July 4, 2018 Views 4 Applies to:

you got the FIFA hack what you must do is contact support and open an Unauthorized Access claim if they find that it was not you that bought stuff for that game you will get your points back but the 2 achievements for that game will always be on your profile.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.