Happy wars-happy card bugged

Hello, i recently bought happy cards for happy time but when i clicked buy card pack during happy time it took my tickets but didnt give me the card pack.

 

 i have tryed to contact xbla but im unable to send messages via there site.

 

my current computer is broken so i have to use internet on my xbox which wont let me download the equipment i need to live chat with xbox suport.

 

does anyone know the xbla email or an email address i can get ahold of xbox support?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

As far as I know there is no email address that you can contact. If you can try calling customer service.

In the US 800-469-9269

In the UK 0800-587-1102

If you need a different country please let me know.

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Did you check your inventory anyway? Happy Wars can be very buggy sometimes, it might be possible that they granted you the items but you didn't get the notifications.

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Yes i have checked my inventory with no new item's in it, i'll give them a call if i can't get into contact with the happy wars spokesman on the forums, hopefully someone at xbl support can help as i dont like losing stuff i have bought.

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Called xbox live support and they gave me the contact site to toylogic however i have yet to get a response from them, am i completely screwed at this point because microsoft uses a company with zero customer support?

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It will take time for them too get back to you, please be patient.

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