A while ago i bought the Halo Wars 2 Ultimate Edition with play anywhere. On my Xbox One everything works fine, but i´m not able to download Halo Wars 1 DE on my Windows 10 PC. (newest Windows update is installed and hardware specs are well above what is needed).
I talked to the Xbox support hotline a few times now, but they couldn´t help me.
First I tried uninstall all xbox components on the PC. Then they told me i have to wait for at least 7 days until I get the additional Code. Now, nearly a month after buying the game, I talked to the hotline again, but they where not able to send me a new code.
I think play anywhere will be a great feature when it works, but right now it´s just frustrating because it seems nobody knows why certain things don´t work.
Has anybody an idea how to get HW DE to work on a Windows 10 PC?