I have received the "HALO REACH" disc with the last dashboard update preview and haven't played it in awhile. When I finally went to play it again it received an update and then after the update there was a message that said it wasn't compatible with my console. Why is this?


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Hey there Ron! This is a known issue with the preview disc. You should have been sent a replacement code for the game to your email address on file. If you didn't get this email (check all junk, trash, and spam folders please!), contact phone support (support.xbox.com/contact-us) to ask for a replacement. Thanks!

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