Halo Reach : TU Beta Playlist download routes to Cortana Chip Download

I have previously raised this problem on the 07 forum but now it has reoccured i thought id raise it here. When starting Halo Reach today i am presented with an invite to download the "TU Beta Playlist" and take part in 343 Industries Testing. At the bottom left of this screen is "x Open Xbox LIVE Marketplace to Download". If I select X then i am taken to the Cortana Chip avatar item!? This has already tricked me into paying 240 points for somethink i didnt need! Why is the link going to an avatar item. How do i take part in the testing?!

 

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Last updated July 4, 2018 Views 5 Applies to:

You are seeing this in-game? Can you provide me a screenshot of exactly what steps you are taking to get this to happen? Thanks!

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Yes, this is in-game. Start game from dashboard and instead of Main Menu you are presented with screen as described above. Option are 'A' to continue to Main Menu or 'X' to download Beta Testing playlist. selecting 'X' goes to Avatar item Cortana Chip.As mentioned previously, i mistakenly downloaded the Avatar item due to this fault, this led to me raising a thread questioning my ms points balance of which most had been accrued thru rewards programme hence raising it on the 07 forum. 

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Alright, thank you for this information! I will make sure it finds its way to the right people. Thanks again!

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You don't need to download it. That open marketplace thing is on all of the update messages. Press 'A' to continue, then go on matchmaking. If you go on the choose playlist list, just go down and you'll see the TU Beta playlist, then you can just play it.

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The same thing happened to me. It did not make it clear that it was an avatar item, I was simply trying to get the beta.

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Hey guys! We have confirmed with the team in charge of this space that this was most likely left over from a previous ad mentioning the Cortana item. For the beta stuff, just continue to the game, no download is required. Sorry for the confusion!

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Oh god I feel like an idiot lol. I'm guessing there is no chance of a refund? I did not intend to download an avatar item...

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The only way to request a refund is to contact phone support (support.xbox.com/contact-us). Generally there are none, but they may make an exception in this case.

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