I'm French and I live in France, last September I received a code from my aunt but this code was not for my currency (EUR) but CHF.
My account was in Region France so I changed it to Region Switzerland and then I redeemed my code to get the 15 CHF.I was Gold Member and I'm still Gold Member, during that time I was able to download all the free games with gold. But I had a trouble with Halo Reach, I never managed to download it so I can play it every time I tried the games is shown as damaged in the storage parameters.Few months later I switched back to Region France, during that time I didn't want to play Halo Reach and thought this problem was a temporary problem with Xbox Live but now i would like to play Halo Reach with my Friends and it's really a problem for me, I tried on so much different consoles with different Hard Drive and it's always the same thing, "Damaged".There were different games with gold which I "purchased" when I was in Region Switzerland and they perfectly worked.
I've been contacting the support for about 2 weeks and they never managed to help me with that problem.At the beginning I was very enthusiastic and thought that they would find the problem. But to be honest, I'm now fed up with that.
I saw different posts on internet which say that it's due to a region lock.I'm pretty sure that it's my problem.
Halo Reach was "bought" on my account September the 30th 2014.
Please Help Me ........