Halo: Reach demo download gets interrupted every time

Hi!

Every time I try to download the Halo: Reach demo it stays for a while at 0% and then I get a message like "Can't download Halo: Reach Demo" with no other details and it vanishes from the download queue.

 

Any idea on what's going on? So far it's been the only problematic download.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

You should start with the Can't Download Sticky: forums.xbox.com/.../37.aspx

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Great, I now reached 1%

As I said I have no trouble with other downloads (nor online gaming), which pretty much eliminates most of the FAQ.

I tried clearing cache, restarting and redownloading from history. 1% and cancelled.

For the record, I'm writing from and my console is set to Spain.

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Nothing eliminates troubleshooting. If nothing was wrong, you wouldn't be having a problem, yeah? Now what is the region of your account (not console)? You can check by going to https://billing.microsoft.com and clicking on Personal Information.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Sure.

My account is set to Spain as well.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Are you having trouble downloading any other content, or just this demo? You could try to delete and redownload something you already purchased, you don't need to spend new points for this test. Also, are you on a child or un-promoted account? Are you on a Family Plan?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

No, I'm not having trouble with any other download, paid or free, newly downloaded or re-downloaded.

I'm on an adult account. It's never been a child account if that's what you mean by promoted.

I'm not on a family plan either.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Well, I found another problematic download: Fable III Demo behaves the same, stays at 0 or 1 per cent and then gets cancelled. :/

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Are you starting these downloads from your console, or are you starting them from xbox.com?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Console. Though I also tried to start Halo's from the website. Same result so far.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I am having similar issue with downloading Halo: Reach Demo. After downloading 79% percent the message appears "Can't download Halo: Reach Demo" and download is terminated. If I restart it (by choosing "Download again") it seems to continue with the download from 78% and at 79% it quits again.

I have tried to add it to the queue from web interface and from console, it has the same effect. I have also deleted the downloaded content on xbox and redownloaded from scratch and again got stuck at 79%.

Interesting point is that web (and xbox) shows that the demo has 1.74 GB and when I was deleting the local downloaded content (which was supposed to be 79% of the data) the xbox showed me 1.8 GB allocated on local hard drive.

So I wonder if there could be some mismatch between the data sizes and that is why it is always cut at the same place.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.