Halo Reach Dashboard Beta Disk Not Working

i played Halo Reach while connected to XBL for the first time in a long time (late August maybe), but the update i had to download rendered my disk inoperable. A google search told me that a title update had made the disk completely useless. why? i have no idea, i'm not as smart as the geniuses who run that kind of thing. But anyway, I read that i could download a digital copy as a replacement (all 6.6gb of it), and that xbox would be sending me an email with a redemption code...... that article was from Septemeber <_< and i still haven't received any email. i would have email support, but i cant seem to find a support email address (i'm probably not looking in the right places), and i cant call support because i don't have a phone. Any help would be awesome. Thanks! :D

 

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Last updated July 4, 2018 Views 9 Applies to:

If you were in the spring preview and obtained a Halo Reach disc, then yes it is worthless now. You need to check your email that is associated with your Live account as Microsoft sent out Marketplace codes to download the full game via XBL Marketplace sometime in august of september..

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yea, i already knew that. I guess i should have just asked how can i fix it without having to physically call M$, is there an email address anywhere, or when can i expect the email?

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You should have gotten it months ago. Check your spam folder in your email.

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You could try twitter @xboxsupport

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If you have not received your email code, you will need to call our Phone Support team, unfortunately. THe number in your region is available at the following link: support.xbox.com/contact-us

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Uh...I I have a beta disk...loaded n my drive ...no..play..?

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Greetings, HAVINFUN4ME! Thank you for bringing your issue to the forums. Could you do me a favor and create a new thread detailing out your situation including any error messages you are seeing and the troubleshooting steps you have taken thus far? This will enable us to provide you with the very best support possible. Thanks in advance! :)

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