Halo Matchmaking difficulties

So last night I was playing Reach with 3 of my friends.

We were in party chat and teamed up.  As the match began to load we would get "Load Failure", and it would reset the vote and would do this 2 more times.  The game would start on the fourth attempt.  But when it did start one person would get sent back to the Matchmaking Menu. 
We all reset routers, network configuration,  etc, etc.

After the last time I was kicked from a match I was disconnected from xbl and when I went to reconnect I got an error message:
"This profile is not recognized by this console, etc." And I could either chose another profile or download it.  So I had to download it.

What is this issue and how can I fix it? The Matchmaking may be a bungie/343 problem, but I have no idea why I had to download my profile that I've had on the console for 3 years and I've never used it on another console.


Question Info

Last updated July 4, 2018 Views 0 Applies to:

i have not had this problem personally. i would contact xbox live support about your account. there may be a issue with your account. support.xbox.com/.../browse

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