Halo 5 Pre Order Bonus from MicrosoftStore.com

I received my game in the mail from MicrosoftStore.com and my questions is how/where do I get the bonus items such as the weapon and skins that were promised? Only a 14 day trial was included in the game.

Thank you


Discussion Info

Last updated July 3, 2018 Views 0 Applies to:

I had this same problem. I had to call Xbox support on the phone and they told me some people who pre-ordered the game got the non-pre-ordered version by mistake. Gotta love that. So once i called and they verified this, they emailed me over all my pre-order bonuses and i was back in the game in no time. Hope this helps.

Thanks for the info man. Was it Xbox support who emailed you the bonuses or microsoftstore support?

It was Xbox support that emailed me the information. Hope that helps.

Finally got my code a few hours after contacting support.