I received my game in the mail from MicrosoftStore.com and my questions is how/where do I get the bonus items such as the weapon and skins that were promised? Only a 14 day trial was included in the game.
I had this same problem. I had to call Xbox support on the phone and they told me some people who pre-ordered the game got the non-pre-ordered version by mistake. Gotta love that. So once i called and they verified this, they emailed me over all my pre-order
bonuses and i was back in the game in no time. Hope this helps.