Halo 4 - Upload to File Share error.

Had the same problem with Reach and assumed it would be fixed by the time Halo 4 came out.

Error: Name is Blocked

Description: The name of the creator of this file is not allowed on Xbox LIVE.

 

I assume all that has happened is that while playing some multiplayer game my team was winning and one of the rumors floating around was that if you report the people for behavior or gamertag they will get a temp ban, and members of the losing team did this out of spite and poor sportsmanship.  Is there anyone to contact to have this removed without paying to have my gamertag changed?

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

You will Have to contact xbox official support directly.the most possible thing that happened was when xbl makes there filter there are strings of words added to the filter and sometimes things cross and gamertags are the reason you are unable to port fileshare items. I am also very sure someone from the official support will see this and change it for you.

the links below are people that had the same problem and how they were resolved

forums.xbox.com/.../1034822.aspx

forums.xbox.com/.../83986.aspx

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I contacted support directly via chat and have been sent to 343industries under the reasoning that since I can play Xbox games and only not utilize the file share the problem is on thier end.  It seems like I am about to be ping ponged back and forth until I get to someone on one side who has delt with this before.

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A forum support agent should be able to look into this for you. Multiple people have gotten this solved by them reaching out to 343.

If you don't get a reply from an official forum support agent in a couple of days just sent a PM to Mister Gwyther and he should be able to take a look into this for you. There aren't any guarantees, but they will do their best to get it resolved for you. 

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Currently, I tried a second time to go through Xbox Live Support, I was refered back to 343, but with no contact information.  After some deep digging I found a post with the same problem and a response from a moderator (on 343 forums) with an email to contact.

I'm not ignoring you other posters, I appreciate your help and suggestions.  I am merely attempting to keep a detailed step by step of what was wrong, what I did, and (hopefully) what fixed it some people have a for sure series of events to follow should they share my problem.  Ultimately I hope we can figure out which side the problem is on, and who exactly to email or call.  All this time I have been confused as to wether it is 343 or Xbox Live that has the problem, and which actually fixes it.  Maybe we can cut out a middle man.

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I have waited a week currently (after posting here and on 343 as well emailing 343 support) and have tried PMing Mister Gwyther as suggested.  So far no answer.

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Hey TheSpiceWeasel! Sorry for the trials here, we are happy to help you out with this fileshare issue. Let me take a look into this with Mister Gwyther and we'll be sure to get back to you!

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Hey again TheSpiceWeasel! You should be able to upload to the fileshare in soon if not already. Let us know if you still have trouble in 24 hours though! :)

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Comprehensive Summary:

Issues:

1.)  Halo 4 when uploading to File Share

Error: Name is Blocked

Description: The name of the creator of this file is not allowed on Xbox LIVE.

2.)  ***NEW***

Call of Duty - Black Ops 2 when trying to input a Clan Tag

Error: Clan Tag denied due to prohibited text.

What I tried:

First - Posted this topic.

Second - Live Chat and direct call to Xbox Live support as suggested

Third - Directed by live chat and phone call both to 343 community forums

Fourth - Emailed 343 forum support.

What solved my Problem:

Direct Xbox Live Support - No

343 Community forums Support - No

XboxForums Support via Miss Kleo and Mister Gwyther - YES!

Result:

I can now freely upload to my file share and change my clan tag at will.

Total time between post and solution:

Nov. 25th - Dec 6th

~8-9 busniess days.

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Hey again Weasel! First, thanks for having such a great Gamertag! Second, I'm glad we could get this sorted out for you. If you have any troubles in the future, just come see us on the Forums and we'll see if we can't keep it rolling for you. Thanks again!

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Hi I am having same problem as TheSpiceWeasel

Error: Name is Blocked

Description: The name of the creator of this file is not allowed on Xbox LIVE.

I also had the same problem with Reach and assumed it would be fixed in Halo 4 .I have never uploaded or be banned before if some could please help me it would be greatly appreciated.

Thank you

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