Halo 4 Server Problem

After turning on my xbox and playing about 1 game, my level turns back to SR1 and I am unable to access spartan ops, It says it is unable to connect to the halo 4 server. this is very annoying and in order to continue playing I have to restart my xbox after every game I play. How do I fix this?

 

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Last updated July 4, 2018 Views 4 Applies to:

Hi you will need to contact 343 industries as they run the servers of the game, regarding your level reset this wont be put back to want it was.

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Also have you try clearing the cache or redownloading your profile.

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No I'm not sure how to clear the cache or redownload my profile.

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To clear the system cache

1.Press the Guide button on your controller, go to Settings, and select System Settings.

2.Select Storage or Memory.

3. Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)

4.Select Clear System Cache.

5.When prompted to confirm storage device maintenance, select Yes.

Download profile

You can download your Xbox LIVE gamertag to any console. Here’s how:

1.Press the Xbox Guide button on your controller (large X button in the center of your controller).

2.Select Download Profile.

Note Not seeing Download Profile? Press X to sign out of your profile.

3.Enter the Microsoft account associated with your Xbox LIVE gamertag. If you don’t know your Microsoft account or password, see Find your Microsoft account or password.

Note “Microsoft account” is the new name for what used to be called “Windows Live ID.” It’s the email address and password you use to sign in to Microsoft services (including Xbox LIVE). Find out more.

4.Now, enter your Microsoft account password.

Note If your account is an Xbox LIVE child account, the parent’s Microsoft account information is required to download the profile.

5.Select the storage device for your profile (for example, Hard Drive).

Your profile will begin downloading. Once your profile is downloaded, you can choose whether or not you want to require your Microsoft account password to sign into your profile

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What is is best way to contact 343? I cannot find a support email address for them.

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