Please help, I am unable to access movies of previous games in Halo 3/Reach.
It says - "Unable to start because a player in your party is restricted from playing with user-created content".
I originally purchased a special €2 2 month subscription, so considered this was why I had limited features.
However, because I want to access the content I have now updated my account with a full 12 month subscription and I am still unable to access the Theatre Lobby movies. I consider this unfair and unacceptable since I immediately upgraded my account to avail of these features which I enjoyed before. Can you please explain this situation and offer a solution.