Had 1100 Msps now all missing?

As the title says, what the ***? 

I had 1100 ish microsoft points and there all missin

 

DIdn't get a email saying anything

 

 

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Last updated July 4, 2018 Views 6 Applies to:

This happened to me a few weeks ago but they appeared back after a day or two!

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alright I guess i'ma hope for the same thing to happen to me as well..

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Check your account at billing.microsoft.com and it should show you where the points went. If you notice anything that looks suspicious, you'll need to call support.

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if suspicious purchases were made you can call support for a comprimised account case

 with comprimised account cases the account would be locked for 7-30 business days till they finish investigating and this depends how many case loads

please make sure it wasn't a family member that purchased a game

 

 also check your HD for new games

 

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it said my points expired? seriously?

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I'm guessing theres nothing I can do?

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By any chance where these points gotten as a result of the 160msp code glitch that was occurring on a Bing website?

 

If so Microsoft have been resetting all points gained by its use.

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