Hello one month ago i had 6000 random microsoft points added to my account so i call my card provider and they said they would not make me pay for it. Well its been a month now and i still have the microsoft points added on my account someone should help me!


Question Info

Last updated July 4, 2018 Views 0 Applies to:

I would contact Support in your region ( support.xbox.com/contact-us ) and speak to the billing department about this.

If you fear that your account has been compromised, they can also help you open an Unauthorised Access investigation.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.