Hacked by someone!

Hello together,

yesterday i noticed a transaction for 6.000 MS Points over my Paypal Account for Microsoft Swiss SARL. So i checked out my account.

It seems that there really an unautoriszed action. I used PaPal for undoing this transaction, and changed my Account Password either for PaPal and Windows Live.

Do i have to contact microsoft directly? Or will this be done by PayPal as well.

I didn't use my Accoutn for several weeks, how could that happen?

I use Kaspersky as Security Program, not freeware its a payed version...

Is this not enough?

Hopefully anyone can help, i have a really bad feeling about that...

Greetz Siloxis

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Just a question at sideway:

Is it possible that there is no password for paypal needed if someone pays with XBOX360 Console directly or on this homepage?

Nichts ist wie es scheint.
Erst die Betrachtung aus einem anderen Blickwinkel, offenbahrt Realitäten

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I have further information:

It seems that someone tried to add a alternative E-Mail Adress to my Windows-Live Account:

*** Email address is removed for privacy ***

I pressed the Link in the Mail to denie this. Hopefully it was no fakemail but it seems correct.

Nichts ist wie es scheint.
Erst die Betrachtung aus einem anderen Blickwinkel, offenbahrt Realitäten

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You will need to call support for help with this situation. They will have to do an unauthorized access investigation and should be able to give you a refund.

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