hacked and purchased.

My bank statement said I bought 4000 microsoft ZUNE points and another 6000 right after. $80 In total. have no idea how this happened but I changed all my passwords and had to recover my gamertag just now (does that happen if I change my passwords). I plan on calling in the morning. Ill probably be up all night this is really aggrivating. Any tips would be nice


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Call phone support ASAP and make sure they start an Unauthorized Access investigation. Be sure to get the SR# from the call and write it down somewhere safe. After that, they will contact you back when they have completed the investigation.

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