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You need someone to target the vehicle or aircraft with SOFLAM I believe. I haven't unlocked them myself but they're Guided Missiles so they need something to goide them to the target - SOFLAM in other words. I might be wrong though...
If you haven't already noticed or chose to ignore people, there is a soflam in the third station in the tank, I thought the same thing as you all did, the soflam needed to be active, until one day I had it on an forgot about it an it just went
off by it self, it turns out you don't need to have anyone burn anything it works against other tanks an I have used it several times along with a quick round of HE to knock out tanks fast. it also lights up automatic against just about any target but I think
it needs some improvement as It's not very strong as a target er or a weapon..
You don't need the CITV or the SOFLAM to use the guided missiles against other land vehicles, only aircraft. For land vehicles you have to be locked on before you can fire and with aircraft someone has to use the CITV or SOFLAM before you can lock on.
For Helicopters, Guided Missiles are just as easy as Heat Seekers, just have the vehicle you want to lock onto centered or close to it in your HUD, lock, and fire. They are great for maps like Noshahr Canals in Rush when the AA gun is trying to take you
down, usually 2 missiles and a little bit of guns will take it down. The difficult part is surving the missiles from the AA gun, any stingers, not to mention dodging the AA gun's cannons.