Given A Battle Pack Instead Of Promised Expansion Pack!

Why is it that when I redeemed my code for an expansion that I pre-ordered I was only given a gold battle pack? I am positive that I was supposed to get an expansion when I payed for the pre-order. I ordered mine at GameStop about 7 months ago and got it then and have recently redeemed it. Has anyone else had this issue?

 

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Last updated July 3, 2018 Views 5 Applies to:

You mean China Rising?  I think you have to go get it, as opposed to them giving it to you.  Go download it from the in-game store.

I first looked in my active downloads, then my unlocked multiplayer maps, then tried to download it off the store and was asked to pay still.

from the Battlefield store?  don't know what to tell you.  I bought mine the same way and have had no issues.  

I downloaded CR through my dash on the 360. I havent check to see if its on my Xbone yet.

I pre-ordered as well, and now game both in-game and dashboard tell me I have to pay for map pack to download it, and it says my code is already used.