Ghosts: in french :/

Hi,

I just bought cod ghosts in the xbox store and it clearly said that the game supports english. The game downloaded to my xbox is in french though, I didnt bought a french game so I would really like an english version :)

Thank you


Btw I can proof the site said "english" :-) 

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

My game did this as well. I am now stuck with a game i can't read that cost me $60.

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The call of duty i have is in French too but i wanted a copy in English, can i talk to support and change this please? Can they not just give us a multiple language option or file to fix this? Can they take the game out of my download history and change it to English and just remove the French one?

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Hi,

You get the game in the local language of your country/region. If you're in Canada (Quebec and certain other provinces), France you'd get it in French, etc. There's no way to change the default on that.

It does seem weird that it lists it as English, but I'm assuming here that was a mistake on whoever put that listing up. I'd suggest waiting for a support agent to come on by and take a look into the listing. It'd help if you guys replied with what countries/provinces you're actually from so help the forum support agents out. 

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Nothing is probably going to happen with this at all. I have contacted both MS and Activision support about this issue and they both told me to contact each-other and said they could do nothing about it.

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BC, Canada

My game is still in French.

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No that's not how digital downloads works

When you find the game unless you are using the webmarketplace

You have the game description in your console marketplace usually in the languages it is available in

If the description says also available in English you must queue the English copy

Clicking on the also available in English means you queued the French copy

The English copy would be a completely different download as games down support different languages in game

The Canadian English copy would say also available in French

As Canada is two language support

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