I recently broke my HTC 8x phone and had to go to the store and to get a replacement 8x. With the new HTC 8x, even though I've configured all the ms account info with the appropriate credentials, I only get the option to buy music from the music store and no longer getting the download option. I have confirmed that I have the music pass service and that my service is paid up through 12/2013.
In troubleshooting, I went through the "My Account" option under my live ID and deleted the old devices from my music pass account. I am still unable to get the new device to download music from the store without getting the option to buy from ATT.
Is this a known issue?