Getting "max downloads" reached and haven't downloaded my TV shows yet

HI All,

For some reason no matter what I do I cannot download and TV shows I have purchased and not yet downloaded. I get the "You've reached the maximum number of downloads for this item" error message even though I have not downloaded the item.

I've tried renewing the license to no avail. I am using the Zune PC client to download the TV shows as I do not have room on my XBOX for the downloads. I do use my laptop and my XBOX to watch TV shows and movies from Zune Marketplace/XBOX video and have not had this issue until the last 2 weeks. I'ev also tried logging out and logging back on but with no luck.

If anyone has an idea of what I can do here please let me know. Thanks!


Question Info

Last updated July 4, 2018 Views 5 Applies to: