Getting MS Points back after cancelling download of purchased content?

My son accendentally purchased and got a pertial download
 

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Last updated July 4, 2018 Views 7 Applies to:

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You can't.

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what is a pertial Download?

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It says in the description "no refunds". What did he buy ?

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The word is "partial", no spell checker LOL.  GTA - San Andres was purchased, phone rang laid controller down, he was going to do the trail I guess, under my nose. and "somehow" the purcahse was enabled and began to download.  When he got back to his XBOX all he could do was stop it.  He panicked somewhat and did not know what to do.  Probably neverous over my reaction if i saw.  He is not allowed to play those types of games yet.  I am a hard @@@ I guess.  Mean 'ol daddy!! :)  Kind of funny I guess but that was 1200 points.

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I think your son tricked you.

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Cant Get Your Money Back...How old is your Son?  At least He D/L'ed A good Game, just Resume Download and Enjoy, I Finished that  game on the PS2 "goodtimes"

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No refunds are given. You can always delete the partial download and redownload again and play it yourself.

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This is one of those "Oh Well... We're here now.." event... lol

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Unfortunately you dont have really any options here, and i know how you feel, i have had the same thing happen to me (granted not with a child involved, lol). I was looking at the new dlc for prince of person (the cel-shaded one) and you had to go into the "confirm purchase" section to read the description of it, only when you go there, it automatically has it hovering over the "confirm purchase" button. I read the description and went to pick up the controller which was on my lap and accidentally tapped the A button, which started to download it. I immediately cancelled the download and phoned MS support, whom pretty much told me everything is final sale. so i was stuck with PoP DLC :(

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If your son isn't allowed to play those types of games then why was he playing the demo? Anyway, as stated above, all sales are final as per the XBL Terms of Service and the product description. There are tools on the console to prevent unauthorized access and purchases.

 

Improving Console Safety

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