I just recently bought the Gears of war ultimate edition Xbox One package. I tried several times to enter the redemption code for the game download with no luck. Every time it gives me an error message. I called Xbox support and they said the code was valid but the token was not found (sorry I am paraphrasing). I was then instructed to post on this message board. Can anyone please help with this issue? I can provide the code from the game card if needed. Thanks!