Gears of War Digital Download Code Not Valid

So I bought Gears of War Judgement on launch day, pre-ordered and got the season pass. To my delight the game came with a code to download a free digital copy of the original Gears of War, there is only one problem however. The code isn't valid... at all.

It doesn't give me an error code like when the marketplace is just being buggy, it is just a completely invalid code. The download sheet was out of a brand new copy of Gears of War Judgement, the number wasn't scratched off yet, of course. I thought maybe it just wasn't active yet it took my Metal Gear pre-order DLC a few days to go active so I have been patient, it was not the main reason I bought the game and was a complete surprise as it was.

I haven't found anyway to actually contact Microsoft to ask them about this so I have been forced to come on here and ask other users. What do I do? Am I just *** out of luck or will they actually provide a new download code to me?

 

Question Info


Last updated July 4, 2018 Views 11 Applies to:

You probably typed in the numbers/letters wrong.  Sometimes 6's look like G's and B's look like 8's and vice-versa.  Try entering it again.

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also does your account country match the codes country?

like you are trying to reddem a canadian code on an american account

region locked codes wont work accross regions and result in invalid codes

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If all else fails with the above steps.

Phone support so they are able to validate the code.

There could be another issue with that code, and 1-800-4MY-XBOX would be the best option to make sure the code is in good working order.

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