I pre-ordered Gears of War 3, bought it on 9/20 the day is was released. It was posted all over the internet on the game that when players play online during that week, they will unlock the Gold Lancer and Hammerburst. It seems like the entire Microsoft Support team and Epic Games was unaware of the first week event as non of them are able to help me. I keep getting told about achievements both when I call, or email, even though I never say the word achievement. I even reply back that I'm not having problems with achievements, yet they continue to reply back telling me about achievements.
Now I did play online several times that week on various game modes, including the main story, but the gold weapons never unlocked.
I played online with a friend, and the old weapons did unlock for him. What the hell, that isn't fair.
We both played the beta, and never unlocked gold weapons in previous Gears of War games, so the only explanation is there is a glitch on my saved game somewhere.
Why did this happen to me? Why did I have to pay full price for a game and not be able to access all the content in the game?