Gears of war 3 beta rewards not working

Hi I played the gears of war 3 beta but the gold retro lancer, all 4 flame camos and thrashball cole did not carry across. Can you help thanks :)

 

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Last updated July 4, 2018 Views 0 Applies to:

Do you still have the save file from the beta on your console, specifically the same storage device as your account? Is this save file from the account you are trying to use?

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I do yes I also have bulletstorm and played the beta through that

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Alright, if you still have this save file and it is the same account as the one you are trying to use, please contact phone support (support.xbox.com/contact-us) and see if they can help you get them.

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