Gears of war 2 missing from my games list after redeeming the code

hi, ive bought the gears of war ultimate edition back there when it came out on my xbox1. recently ive recieved codes for all xbox360 gow games. redeemed them all, and all of them apeared in ready to install / games tab. except for gears of war 2.... looking forwart to recieve help. : ) thanks a lot

 

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Last updated July 3, 2018 Views 8 Applies to:

Seems like you have the same problem like me, yay!

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Hello!

Really sorry to hear you're having trouble. If you haven't already please try a quick power cycle on your console by holding down the power button for 10 seconds (or until your Xbox One shuts off) and power it back on. If the content still isn't showing please remove your profile from the console and add it back.

If neither of those steps helped please head on over to our Backward Compatibility troubleshooter and run through all the steps including the survey at the end. Thank you :)

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