I have sent emails and messages to Epic games and Microsoft and they have told me that I must come here to get my problem resolved.
If someone could please help me get some facts about how it happened and how it can be fixed it will be greatly appreciated.
I believe I have done nothing to delete both my campaign data, my Seriously 2.0 and my online Rank. I have been working so hard to get these achievements, I only have 2 left, and I need 1 (Veteran Gear) for Gears of War 3.
What happened Prior to the deletion was:
July 4th event. Grind Experience from level 52 to level 70.
Turned off the Xbox.
Next day checked to see if the event was still on, played a match of Horde, the event was over, I then quit the game and exited to the Dashboard.
Everything was fine until yesterday when I put the disc in and I went on horde and everything was deleted.
There was no updated inbetween of any sort. This has happened to me before. About a year ago my Game data was deleted due to a title update. That hasn't happened this so I am wondering why this has happened.
I don't really care about my save game but if it were at all possible to get both seriously 2.0 and my level 70 rank that would be great. My rank is the only thing of real importance here. I doubt this but if you could also get my save game data back thank you.
If you need any more information from me please let me know.
GamerTag: x Vicious Babe