Games with Gold - requiring a payment option


I am an xbox live gold member, I used a pre-paid code for a 12 month membership starting last june.

I have been unable to "purchase" the games with gold promotions. When i attempt to purchase the game, listed as "free", it tells me I have no valid payment methods on file.

I do NOT want to add my credit information to my xbox account.

Can anyone help me out here, please?


Question Info

Last updated July 4, 2018 Views 2 Applies to:

You'll need to purchase it on the console. The website has not been updated to use the new currency system and requires a payment option to be on file to make any purchase, even free purchases. The console will not require a payment method.

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